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Return to Help Index
Order Status |
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Has my order shipped? |
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Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. |
How do I change quantities or cancel an item in my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. |
How do I track my order? |
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You will receive an email with tracking information within 24 hours of your order shipping. |
My order never arrived. |
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Please contact us by email at support@redxarms.com if you order has not arrived. Thank you! |
An item is missing from my shipment. |
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Please contact us by email at support@redxarms.com as soon as possible after receiving the order if any items are missing. Thank you!
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