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Order Status
Has my order shipped?
  Click the "My Account" link at the top left hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
  Click the "My Account" link at the top left hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  You will receive an email with tracking information within 24 hours of your order shipping.  Depending on the order, it may be from UPS or stamps.com   Please double check your spam/junk folder if you haven't received the tracking email within 24 hours of your order shipping.
My order never arrived.
  Please contact us by email at [email protected] if you order has not arrived.  Thank you!
An item is missing from my shipment.
  Please contact us by email at [email protected] as soon as possible after receiving the order if any items are missing. Thank you!